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CUSTOMER SUPPORT
GET IN TOUCH
At Rose Tree, we are dedicated to providing exceptional customer support. Our team is here to assist you with any inquiries or assistance you may need. Whether it's about our products, orders, or general questions, we're here to help. Feel free to reach out to us by phone, chat, or by filling out the form below.
CALL US
123-456-7890
MON-FRI: 8am to 9pm
We're committed to providing you with the support you need. If you prefer to submit your inquiry using a form, simply fill out the details below and we'll get back to you as soon as possible.
Contact
FREQUENTLY ASKED QUESTIONS
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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